1. How do I book your band for an event?
To book our band, simply reach out to us via phone, email, or through our website. We’ll confirm availability and discuss your event details, such as the date, location, and any special song requests.
2. How do I know whether you’re available on my event date?
You can check our availability by contacting us directly. We’ll let you know if the date is available and reserve your spot once you confirm the booking.
3. What types of events do you typically perform at?
We perform at a variety of events, including weddings, corporate events, private parties, birthdays, and other special occasions.
4. What type of music do you play?
We specialize in R&B, old disco, pop, Jazz and other timeless genres, tailored to create the perfect atmosphere for your event.
5. What makes Soul Vibe unique compared to other bands? What special qualities or experiences do you offer that set you apart?
Soul Vibe stands out for our passionate, high-energy performances, polished sound, and deep commitment to creating unforgettable moments. Each member of our band brings a unique musical background, and together we deliver a performance that’s both soulful and professional. We take the time to understand your event and tailor our set to suit the mood and audience. To truly experience what sets us apart, we invite you to watch our exclusive performance video. Kindly request the password and click the link below to view.
6. Do you have any testimonials or references from past clients?
Yes, we’re grateful to have received wonderful feedback from many happy clients. You can view some of their testimonials on our website. Their experiences reflect the passion and professionalism we bring to every performance.
7. Can I see you perform live before booking?
Yes, definitely! Although we don’t often perform at public venues since we’re not full-time performers. Music is our true passion, and we take great pride in every performance we deliver. We’d be more than happy to arrange a live video call to showcase our music, or you’re welcome to visit us in person for a private session to experience the heart and soul we put into our craft.
Music & Performance
8. What type of music do you play?
We focus on R&B, classic disco hits, and other genres like soul, pop, and jazz, all with a soulful twist.
9. Will you learn a specific song for my event?
Absolutely! We are happy to learn specific songs for your event if it holds special meaning. Let us know, and we’ll work it into our performance.
10. How long do you usually perform?
Our performances typically last between 1.5 to 2 hours, depending on your event needs and preferences. We can discuss the exact timing when you book us.
Pricing & Payment
11. How much do you charge for a performance?
Our pricing depends on the event size, location, and performance duration. Please contact us for a personalized quote based on your event details.
12. Is full payment required before the event takes place?
To secure your booking, we require a 50% deposit in advance. The remaining balance can be settled on the day of the event, either before or after the performance. We accept payment via cash, credit/debit card, or online bank transfer, whichever is most convenient for you.
13. Is there an option to pay in installments when engaging your live band services?
Yes, we offer an installment payment plan. We can discuss the terms and schedule to fit your budget when you confirm your booking.
Logistics & Setup
14. What time will your band arrive at the venue for setup?
We usually arrive 2.5 to 3 hours before the event to ensure proper setup and sound check. We’ll coordinate with you to confirm the arrival time.
15. How long do you need to set up and do a sound check?
We require around 1 to 1.5 hour for setup and sound check, but this can vary depending on the venue size and complexity of the setup.
16. Do you provide your own equipment?
Yes, we bring all the necessary sound equipment and instruments needed for the performance. If the venue has specific requirements, we can discuss those in advance.
17. We noticed that the hotel/restaurant already has a sound system. Would it still be necessary to use yours?
Based on our experience, most in-house sound systems at hotels or restaurants are designed primarily for basic use, such as speeches, background music, or video playback and typically include only a couple of microphones. They are often not equipped to handle the dynamic needs of a live band. Additionally, these systems are usually managed by general staff without proper training in music or sound engineering. For the best sound quality and overall performance experience, we strongly recommend using our professional sound system, which comes with an experienced sound engineer to ensure everything runs smoothly. We offer this service at a very reasonable and competitive rate to ensure your event sounds as amazing as it feels.
18. Do we need to provide rooms for your team?
If the event is far from our location or if the event runs late into the night, we may request accommodation. We’ll inform you of any requirements in advance.
19. Do I need to prepare food for your band?
Yes, we kindly request that meals be provided for the band and sound engineer. Performing can be physically demanding, and having a proper meal helps us stay energized and deliver our best. We truly appreciate your hospitality, it means a lot to us, and we’re always grateful for the care shown by our clients.
Policies & Contingencies
20. What is your cancellation policy?
The deposit is non-refundable. However, if you need to cancel your event, we kindly ask for at least 3 months notice. In such cases, we’ll do our best to secure another booking for the same date and time. If we are successful in finding a replacement event, we will gladly refund your deposit even though it is stated as non-refundable. We believe in being fair and understanding, and we’ll always do our best to support our clients.
21. If we confirm you as our live band, what happens if you don’t show up on the day of the event? How can we ensure the success of our event in that case?
We take our commitments very seriously, and all agreements are clearly outlined in a formal contract to give you peace of mind. In the extremely rare case that we’re unable to perform due to unforeseen circumstances, we will either provide a suitable replacement band of similar quality or issue a full refund. We also have contingency plans in place to ensure that your event runs smoothly, no matter the situation.
22. We are concerned about the sound level. Will it be excessively loud? We worry our guests may need to raise their voices, creating an uncomfortable atmosphere.
We completely understand the importance of maintaining a comfortable sound level, especially in social settings where guests want to converse easily. Our team includes a professional sound engineer who will carefully balance the volume to suit the venue, audience size, and your preferences. With the right sound system and expertise, we ensure the music enhances the atmosphere, never overwhelms it.
Contact
23. How can I contact you for more information?
You can reach us via phone 017- 3753713 Eugene, email, or through our website contact form. We’re happy to answer any questions or provide additional details.
24. If I’m unable to reach you at this number, is there another contact person I can get in touch with?
Yes, if you can’t reach us directly, please contact my sound engineer Teh @ 011-10089828. We’ll make sure someone is available to assist you.
